In recent years, there are still many friends who have opened coffee/milk tea/teahouse/comprehensive beverage stores. Here are some tips on how to choose a cash register system for tea shops for reference.
I hope it can help entrepreneurs who are new to the tea industry. As far as the cash register system for the tea industry is concerned, there are not too many mainstream cash register system manufacturers on the market (basically,the system functions of each company are similar and tend to be homogenized. Don't worry too much about which cash register system is good?
When choosing a cash register system for our newly opened tea store, we can directly consider these aspects to save time and worry!
01. Cash register hardware
The cash register software needs to be installed on the cash register hardware. There are different device carriers such as computers, cash registers, tablets, and mobile phones, which are divided into Windows, Android, IOS and other operating systems.
Plan what type of cash register hardware carrier to use first!
Generally, when using a computer or cash register machine, the cash register accessories (barcode scanner, thermal receipt printer, customer display, cash box, etc.) are connected to the USB, and When using mobile devices such as tablets or mobile phones, the cash register accessories are connected wirelessly or via an Ethernet port.
There are differences between Windows POS and Android POS terminal. Android is simple and convenient to operate, while Windows is more adaptable. Generally, the cost of Android cash registers is lower than that of Windows cash registers.
No matter which device you choose, there are enough mature cash register system manufacturers on the market to choose from.
02. Ordering applet
At present, the ordering applet is almost a standard feature of the tea industry. Dine-in scan code ordering, self-operated takeaway ordering, electronic membership, event marketing, card coupon distribution, membership level, monthly card, group purchase verification, points redemption, queuing and calling, etc. can all be achieved with applet.
The cash register system is synchronized with the ordering applet. Easy to use!
The method of synchronizing the cash register system with the ordering applet is more suitable for merchants in the tea industry. Some ordering applet on the market is just a simple independent applet,while some are synchronized with the cash register system;
Some of the cash register system brands come with their own ordering applet, which is packaged with the cash register function, while some brands require additional applet functions, which require additional fees or annual fees, so you need to understand clearly.
03. Platform docking
Mainstream platforms such as Tuan, Leme, and Douyin make us love and hate them, but it is undeniable that most tea shops have almost half or more of their orders from third-party platforms,
and takeaway/group buying accounts for an increasing proportion of the tea industry's business.
Tea cash register system docking takeaway/ Group buying platforms are very important!
We need to know that not every cash register system manufacturer has connected to these mainstream platforms, so we need to understand this clearly.
Mainstream platforms such as Tuan, Leme, and Tik Tok charge for opening the docking interface to cash register system manufacturers,
and some cash register system brands charge merchants for connecting to these platforms based on the number of orders received, while others charge annually based on channels.
If you have a need for self-operated distribution, you also need to understand whether the cash register system manufacturer has connected to a third-party distribution platform.
04. Membership management
Membership management in the cash register system is an important function, so I specifically mention it separately.
If you want to unify the online and offline membership management, you can do private domains, member deposits, member prices, points redemption, member levels, etc. without leaving this system tool.
Plan the membership management needs of your own store!
Each cash register system brand basically has a member management function, but different cash register system brands are different;
At present, the "member deposit + member marketing + member management + mini program" method is more common.
Our merchants must plan their own member management needs so that they can better compare what they want and what suits them.
05. Price and Fees
Price has always been a concern for our merchant friends. We must know that different cash register system brands target different merchant levels, and the price of
cash register system software ranges from hundreds to thousands. Some are bought out once, some are charged annually, and some are charged by function.
Choose a cash register system brand that matches the echelon according to the size of the merchant!
The prices of cash register system brands in different echelons are still very different. You can compare and choose according to your budget. If the scale of a single store is not too large, you can choose a buyout cash register system, which is cost-effective and there are many on the market;
Chains with larger merchant scales can choose according to the level of the cash register system brand, which is highly customizable.
06. System Function
Currently, the cash register system for the tea industry on the market is mainly based on the SaaS model. No matter which mainstream cash register system manufacturer, there will be hundreds of large and small function points;
For most merchants in the tea industry, they basically don’t need so many functions. The commonly used ones are still cashier checkout, queuing, scanning code ordering, takeaway docking,
member management, data analysis, member marketing, inventory management, group purchase verification, etc.
The more functions of the cash register system, the better!
Generally speaking, the more function points of the cash register system, the more complicated the operation or setting will be. Merchants can compare and choose based on their actual functional needs.
Those mainstream cash register system brands that have experienced market screening and accumulated merchant volume are good in terms of technical experience, stability, security, or data analysis capabilities.
07. Operation and maintenance support
Currently, most cash register system manufacturers release the merchant expansion section in the form of channel agents. The main agents/distributors/service providers are still the
agents/distributors/service providers in the market. At the same time, the channel agents provide pre-sales and after-sales support to merchants.
Technical support and after-sales service capabilities cannot be ignored!
Whether the merchant/market needs are collected in time and regularly upgraded and updated depends on the technical support capabilities of the cash register system manufacturer, while on-site installation,
daily operation and maintenance, and after-sales service are considered to be the comprehensive operational strength of a channel agent.
It is very important that merchants have timely responses to problems and provide many-to-one operation and maintenance for daily operations.
